We understand that sometimes when it rains, it pours and that life happens while you’re making other plans. However, please remember that late cancellations/no-shows directly affect the stylists that you love so much.

We have a 24-hour cancellation policy for all haircuts/blowouts/single process colors. This includes all spa services.

We have a 48-hour cancellation policy for all foil/balyage services.

Any late cancellations or no-shows within these timeframes may result in a 50% charge. Additionally, we may require a deposit for your next appointment.

Thank you for your understanding and cooperation!

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